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🛡️ Safety & Disaster Open

Disaster Victim Support & Disaster Certificate Application

💡 The Bottom Line

If your home is damaged in a disaster, take photos first before making repairs and apply for a Disaster Certificate. It is a crucial document for recovery support.

🗓 5W1H Overview

👤 Who

Householders whose homes in Ota City have been damaged by a disaster

📋 What

Applying for a Disaster Certificate and using various support systems such as Livelihood Recovery Support Grants

⏰ When

As soon as possible after the damage occurs (The application deadline is 13 months for the basic grant and 37 months for the additional grant)

📍 Where

Disaster Certificate: Crisis Management Division (0276-47-1916) / Support Grants: Social Support Division (0276-47-1827)

❗ Why

To officially certify the extent of damage, enabling smooth processing of support grants, tax reductions, and insurance claims

📝 How

1. Take photos of the damage (before repair) -> 2. Apply for a Disaster Certificate at the Crisis Management Division -> 3. City staff conducts an onsite survey -> 4. Apply for support grants or tax reductions

⏱ Issuance: Normally 1 to 4 weeks from application (It may take longer in large-scale disasters due to the volume of surveys)

📖 Easy Explanation

If your house is damaged or flooded due to earthquakes, typhoons, or floods, you can receive various support by applying for a "Disaster Certificate."

[What is a Disaster Certificate?] It is an official document certified by the city after investigating the extent of damage to your house. It is required when applying for support grants, city tax reductions, and insurance claims.

[Where to Apply for a Disaster Certificate (Natural Disasters)] Ota City Hall, Crisis Management Division (Low-rise Building, 3rd Floor) 📞 Phone: 0276-47-1916 (Direct) *For fire-related certificates, contact your local fire station.

[Where to Apply for Livelihood Recovery Support Grants] Ota City Hall, Social Support Division (South Building, 1st Floor) 📞 Phone: 0276-47-1827 (Direct) *Households whose homes were totally/seriously damaged, or half-damaged and subsequently demolished ("Demolished Households"), are eligible.

If damaged, take photos of the damage first before cleaning up or repairing, and apply as soon as possible.

✅ Checklist

Take photos of the damaged areas (before repair)
Be sure to take photos of room corners, outer walls, and the roof before making repairs. They serve as crucial evidence.

Required
Submit the Disaster Certificate application
Submit the application to the Crisis Management Division (3rd Floor). Mail-in and online applications are also available.

Required
Apply for support grants (only eligible households)
Apply at the Social Support Division (South Building, 1st Floor) with your Disaster Certificate. The deadline is 13 months for basic grants and 37 months for additional grants.

Optional

👥 Who Qualifies

Those whose houses or buildings were damaged by natural disasters such as earthquakes, typhoons, or heavy rain
Those who need a Disaster Certificate to prove the extent of damage
Those who wish to use support systems such as Livelihood Recovery Support Grants

❓ Terms & FAQ

Disaster Certificate

An official document certified by the city indicating the level of damage to a residence (such as totally destroyed, half destroyed, or partially damaged).

Livelihood Recovery Support Grant

A grant program (up to 3 million yen) funded by the national, prefectural, and city governments to support the recovery of households severely affected by natural disasters.

Demolished Households

Households whose homes were half destroyed or had ground damage and had to be demolished because they were too dangerous to live in.

❓ FAQ

Is a Disaster Certificate issued even for minor damage?

Yes. Even for minor "partial damage," a certificate can be issued after an investigation. Please apply as it may be needed for tax reductions or other support.

Can I still apply if I have already cleaned up or repaired my home?

You can apply if you have photos showing the damage before repairs. If you do not have photos, please consult with the office.

Can I apply if I live in a rental property?

Yes. Tenants of apartments or rental houses can also apply for a Disaster Certificate for their household goods or damage to their rooms.

📎 Related Procedures

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