✨This page is an AI summary of official information. Please check the official page before proceeding.

🏡 Housing & Community Open

Starting, Stopping, and Name Change for Water Service

💡 The Bottom Line

When moving, please contact early to start or stop the water. Contact the Ota City Waterworks and Sewerage Bureau Customer Center (0276-57-8701) 3 to 5 days before you move.

🗓 5W1H Overview

👤 Who

Those moving in/out of Ota City, or needing a name change for water service

📋 What

Application to start, stop, or change the name for water service

⏰ When

Contact 3 to 5 days before moving (same-day service may not be possible)

📍 Where

Ota City Waterworks and Sewerage Bureau Customer Center (Phone: 0276-57-8701). Basically via phone.

❗ Why

To manage water use safely and accurately, and to prevent billing issues

📝 How

1. Call when your moving date is set. 2. Give new/old addresses and moving date. 3. Staff arranges start/stop dates.

⏱ Telephone procedure: 10-15 minutes

📖 Easy Explanation

This explains the procedures for "starting" (opening), "stopping" (closing), and "name changes" for water service when moving or relocating to a new home.

【Procedures Before and After Moving】 ▶ Starting water at the new address ▶ Stopping water at the old address ▶ Changing account transfer or name

【Procedure Contact】 Ota City Waterworks and Sewerage Bureau Customer Center 📞 Phone: 0276-57-8701 Reception Hours: Weekdays 8:30-17:15

【Important Notes】・To use water from the day you move, you must contact them in advance (about 3-5 days prior). ・Don't forget to contact them to stop the water at your old address (if you don't, you will continue to be billed). ・For newly built houses, a separate "new installation work" is required, so please consult with the Waterworks and Sewerage Bureau early.

✅ Checklist

Check the new address and moving date (引っ越し先の住所・引っ越し日を確認する)
Required information when calling.

Required
Request to stop the water at the old residence at the same time (旧住居の閉栓も同時に依頼する)
Forgetting to stop it will result in ongoing charges.

Required
Prepare bank account information if you wish to pay by direct debit (口座振替を希望する場合は銀行口座情報を用意する)
Can be applied for even after moving.

Optional

👥 Who Qualifies

Those moving to Ota City
Those moving out of Ota City
Those who need to change the name for water service

❓ FAQ

Can I use water if I call on the day of my move?

While it may be possible in some cases, we usually recommend calling 3-5 days in advance. Please contact us early.

What happens if I forget to stop the water at my old home?

You will continue to be charged. If you notice this, contact the Waterworks Bureau (0276-57-8701) immediately.

For apartments, can I apply through the management company?

Usually, individuals apply directly. As it may vary by management company, please check with them first.

📎 Related Procedures

※AI summary. Please verify with the official page.

View Official Page ↗